Top 3 Things to Look for in an Insurance Agent

Top 3 Things to Look for


One might think choosing an insurance agent is easy. Pick the one that offers you the lowest price. Right? Well, that’s not necessarily the case and probably shouldn’t be at the top of your list of priorities when choosing the best agent.

Here are the top 3 things to look for when selecting an insurance agent.

1. Experience – Let’s face it, getting an insurance license is not rocket science. That’s why you see an insurance agency on every corner. When choosing your agent, you want to be sure you’re going with someone that has been in the field for a fair amount of time and truly knows their business. Team TraBert (consisting of Tracy Stowell and Robert Barbine) has a combined 27 years of insurance experience, so you can rest easy when calling them for advice.

2. Accessibility – Can you reach your agent directly if you have a potential claim at 8:00 pm? What about during the middle of the day on a Sunday? Most insurance agents are available Monday through Friday from 9:00-5:00. 

However, this isn’t true of Team TraBert. We give our customers our direct cell phone numbers, and we make ourselves available 24/7. We understand that a claim situation (whether it be a car accident or a burst water pipe in the home) can be a very stressful time, and we want to be there to hold your hand during that process.

3. Choice – Many insurance agents represent only one carrier. 

This creates a problem because they have to modify their only option (sometimes not for the benefit of the customer) to try and make it fit. Team TraBert works with The Rhoads Group out of Cumming, GA, and they have access to multiple carriers. Insurance is not a “one size fits all” product, and we believe the customer should have multiple options to select what is truly best for them at that time.

Contributing authors: Tracy Stowell and Robert Barbine of  Team TraBert – the exclusive Home & Auto Insurance provider in Cumming and Alpharetta on Team TraBert is a team of licensed insurance agents working for The Rhoads Group located in Cumming Georgia.