Leaders learning to demonstrate empathy: one entrepreneur’s success makes the case for tapping deep-seated values

Georgia employees highly value leaders’ demonstrations of empathy toward employees and the community, a fact reaffirmed by the November 2020 Empathy Imperative research by goBeyondProfit.

But empathy isn’t a course in business school. How do entrepreneurs find an authentic approach for their own leadership?

One Georgia entrepreneur, Jon Williams, provides a helpful example. The CEO and chairman of Georgia multi-office engineering firm W&A Engineering earned the 2021 goBeyondProfit Champion…

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